Frequently Asked Questions
Find an answer to your Question
As A Vendor
To become a vendor on Lebanese Souk, simply visit our website and click on "Become a Vendor" on the top right corner of the homepage. Fill out the registration form and wait for our team to review and approve your application.
We welcome all kinds of products that are legal and ethical to sell. However, we prioritize Lebanese-made and locally sourced products to support the local economy.
Lebanese Souk currently offers cash on delivery as the only payment option. This means that you can pay for your purchases in cash when they are delivered to you.
We offer technical and marketing support to all our vendors. Our team is available to answer your questions, provide guidance, and help you optimize your online store.
Once your vendor application is approved, you will receive a step-by-step guide on how to set up your online store. You can customize your store by adding your logo, product photos, descriptions, and prices.
You can manage your orders and shipping through your vendor dashboard on Lebanese Souk. You will receive notifications for new orders and can manage your inventory, shipping, and tracking information.
You can track your sales and performance through your vendor dashboard on Lebanese Souk. You will have access to detailed reports on your orders, revenue, and customer feedback.
We provide different marketing tools and strategies to help you promote your products on our platform. You can take advantage of our social media campaigns, email newsletters, and other promotional activities.
As A Customer
We currently offer cash on delivery as the only payment option for customers.
You will receive a confirmation email once your order has been successfully placed on Lebanese Souk.
The shipping fees for your order may vary depending on the size and weight of the products, as well as your location. It differs from vendor to vendor.
You can track your order status by logging into your account on Lebanese Souk and checking the order history section. You will receive updates on the status of your order via email.
The return policy differ from vendor to vendor.
The delivery time for your order may vary depending on the location of the vendor and your shipping address. Typically, orders are delivered within 5-7 business days.